Employers

WFB collaborates with employers to deliver personalized work-life services – telephonic and web-enabled solutions that support employee productivity and morale while enhancing the plan sponsor as an “employer of choice”.

Our dedicated account management team partners with clients to provide best practice strategies that drive client return-on-investment (ROI) and program value, as demonstrated through meaningful utilization. When consistently applied, these effects will reduce:

• Unplanned absences
• Turnover/Recruiting/Retraining
• Extended caregiver leave
• Workday interruptions

WFB’s counselors are trained work-life specialists who translate the promise of employee work-life support and benefits into client results and customer satisfaction. Based on their training, education and experience, they listen for the individual client need and leverage WFB’s extensive database and resources to help people as needed. Generally, the “help” consists of focused answers and solutions that save employees time and employers money. My Life Values, WFB’s robust web platform, provides focused, relevant work-life information and support, much of which is exclusive to WFB and its clients. Customer satisfaction even extends to employees who have not personally used the service but appreciate the availability when they might need to use it.

WFB’s broad portfolio of affordable work-life solutions can be tailored to your budget and, for larger cases, flexibly funded. Customized communication coupled with expert research resources and advocacy will maximize program awareness, utilization and ROI. Most important, we believe product integrity – personally delivering on what we promise – is fundamental to WFB’s service differential, customer satisfaction and value.